Chat Widget and Lync 2013 Persistent Chat

Jan 15, 2013 at 9:27 PM

Is it possible to tie this widget to a persistent chat room? I want to use this widget as a "click here to chat with a service rep" widget and have it contact a group of call center Lync users. 

Mar 15, 2013 at 10:08 AM
Did you solve this? As I have the same question :-)
Jan 14, 2014 at 7:25 PM
Or, could it be used with a response group. If so, how does presence work?