Error on first chat

Jun 28, 2012 at 2:09 PM

The first chat session every morning does not come through. the error in the logfile is:

2012-06-28 15:03:09,703 [3] INFO  Lync.Widget.Service.Service [(null)] - LyncWidget service starting up2012-06-28 15:03:11,516 [6] INFO  Lync.Widget.Service.Presence.UcmaHelper [(null)] - The platform is now started.2012-06-28 15:03:11,516 [6] INFO  Lync.Widget.Service.Presence.UcmaHelper [(null)] - ApplicationEndpointOwnerDiscovered event was raised during startup of the CollaborationPlatform.2012-06-28 15:03:11,641 [6] INFO  Lync.Widget.Service.Presence.UcmaHelper [(null)] - Endpoint sip:vm-lync-chat.vegasmb.com@vegasmb.com state changed from Idle to Establishing. Reason = None.2012-06-28 15:03:13,173 [6] INFO  Lync.Widget.Service.Presence.UcmaHelper [(null)] - Endpoint sip:vm-lync-chat.vegasmb.com@vegasmb.com state changed from Establishing to Established. Reason = None.2012-06-28 15:03:13,173 [6] INFO  Lync.Widget.Service.Presence.UcmaHelper [(null)] - Application Endpoint successfully established2012-06-28 15:03:13,189 [3] INFO  Lync.Widget.Service.Presence.UcPresenceProvider [(null)] - UcPresenceProvider started2012-06-28 15:03:13,189 [3] INFO  Lync.Widget.Service.Service [(null)] - LyncWidget service started successfully2012-06-28 15:03:46,760 [16] INFO  Lync.Widget.Service.Service [(null)] - Init chat requested from webUserName kjellers for session 0.8304007804977518 with employeeSip sip:lyncsupport@vegasmb.com, page https://lyncpresence.vegasmb.com:44433/, topic 2012-06-28 15:03:46,807 [16] ERROR Lync.Widget.Service.Service [(null)] - Unable to init chat session 0.8304007804977518.System.InvalidOperationException: This operation can only be performed when endpoint is in Idle state and platform is Started   at Microsoft.Rtc.Collaboration.LocalEndpoint.BeginEstablish(IEnumerable`1 additionalHeaders, AsyncCallback userCallback, Object state)   at Microsoft.Rtc.Collaboration.LocalEndpoint.BeginEstablish(AsyncCallback userCallback, Object state)   at Lync.Widget.Service.InstantMessaging.UCInstantMessageProvider..ctor(CollaborationPlatform collabPlatform, String session, String sipuri, String username, String page, String topic) in C:\lync widget public\src\Lync.Widget\Lync.Widget.Service\InstantMessaging\UCInstantMessageProvider.cs:line 182   at Lync.Widget.Service.InstantMessaging.UCInstantMessageRouter.InitChatSession(String session, String employeeSip, String username, String page, String topic) in C:\lync widget public\src\Lync.Widget\Lync.Widget.Service\InstantMessaging\UCInstantMessageRouter.cs:line 100   at Lync.Widget.Service.Service.InitChatSession(String session, String employeeSip, String webUserName, String page, String topic) in C:\lync widget public\src\Lync.Widget\Lync.Widget.Service\Service.svc.cs:line 572012-06-28 15:03:47,776 [14] INFO  Lync.Widget.Service.Service [(null)] - webuser requests instant messages for session 0.8304007804977518

 

When I cancel this chatsession and try again, everything works for the rest of the day. Any idea?